Frequently Asked Questions

Q. What does it mean to "register a domain name"?
A. When you register a domain name, you are inserting an entry into a directory of all the domain names on the Internet. This allows you to point this domain name to your web site, and use it for email.

Q. What if I change my mind, or spell a name wrong. Can I get my money back?
A. All sales are final. This is why it is very important to check your order thoroughly before submitting. You do have two chances to review domains and can back out of the order before you select to purchase the domain.

Q. What is the difference between .com, .net, and .org? Which should I pick?
A. You should pick the extention that best fits your online identity, but keep in mind that .com is the most popular extension used on the internet. Traditionally, .com domains are commercial websites, .net domains are used for Internet Service Providers, and .org domains are organizations. It is not uncommon for a business or individual to register all the extensions for their domain, such as example.com, example.net, and example.org.

Q. What is "Nexus Information" and why is it required for .us domains?
A. The .us domain name was originally assigned to the United States and when they made it available to the public, they set certain requirements on who is eligible to purchase a .us domain. Collecting the Nexus Information ensures that all registrants are eligible for a .us domain.

Q. Why do some domains (like .ca) cost more per year than others do?
A. Some two-letter domains (.ca, .cc, .ws, .tv, .bz) were originally assigned to different countries around the world like .us was assigned to the United States. These countries have chosen to make their domain names available to customers around the world, but they choose the pricing and policies for their domain names.

Q. How do I remove a domain from my cart?
A. You can remove a domain from your cart by setting the number of years to "0" and then clicking "Update".

Q. What does "Prevent my domain from being transfered without my permission" mean under Domain Options?
A. Selecting this option adds a special "REGISTRAR-LOCK" flag to your domain name. When this flag is in place, other registrars will not be able to transfer your domain to their service. If you ever decide that you wish to transfer your domain to another registrar, you will first need to contact us so that we can remove to "REGISTRAR-LOCK" flag for you.

Q. When I register my new domain name, how long will it take to go live on the internet?
A. It can take 12-48 hours for a new name to be active. This is under the control of the registry, and Enter.Net does not have any ability to make this happen faster.